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Great mugs, poor shipping experience

The mug I bought was terrific. Well made, colorful and fun. My daughter, who is a tiki room nut, loved it. I highly recommend the mugs.

My only problem was the shipping. It took forever for Tikiland Trading to ship it and then it was shipped via pony express (because there are no options to expedite). From the time I ordered to receipt was just under 3 weeks. And this was for a product that was in stock! It completely missed our event even though I ordered 2 weeks before. The products are great. Just order WAY ahead of the time you need it.

Aloha Michael!
We're glad that you like the mug.

Since you ordered mid December, we did have a notice on every page of our website at the top in red that stated orders at that time would not arrive before the holidays. We had previously announced when orders for holiday shipping would be cut off. At that point it was due to shipping schedules with UPS and USPS, but also the fact that our team is small and we were completely overwhelmed with orders. If you happen to plan to order from us again during the next holiday season, just please try to get your order in as soon as possible (by early December) so that we can male sure it gets to you in time!

Worth the wait!

I love this mug. It was well worth the wait! Very well done, great craftsmanship I loved the little detail of the hash marks on the back.

Fantastic Mug

Well worth the wait. This will have a place of honor next Halloween down at the tiki bar

Love it!

I am please I ordered two for my fireplace mantle! This is one of my favs!

Haunted cat

It’s cute 🥰 thought it would be bigger. But it’s cute. I am happy with it

Let customers speak for us